Polaris Heart Diamond Locket Necklace Gold

A little care goes a long way. Here’s how to keep your LAVANA jewellery looking beautiful.

Stainless Steel with PVD & E-Coating

• Low-maintenance and water-resistant
• Safe to wear in the shower, at the beach, or during workouts
• Rinse and dry after heavy wear (e.g. sweating or swimming)
• Wipe with a soft cloth to restore shine

Sterling Silver

• Naturally tarnishes over time — but wearing it often actually helps!
• Avoid water, chemicals, and sweat where possible
• Use a silver polishing cloth regularly to restore brightness

Gold Vermeil (2.5 Micron Plated Sterling Silver)

• Handle with care — remove before swimming, showering, or exercising
• Avoid contact with perfumes, lotions, or hairspray
• Store in a soft pouch to prevent scratching and wear

Brass

• Avoid prolonged moisture, perfume, and chemical exposure
• Gently wipe after wear and store in a dry, sealed pouch to minimise tarnish

Pearl Care

• Pearls are delicate and organic — treat them with care
• Wipe gently with a soft cloth after each wear
• Avoid sprays, lotions, and perfumes
• Store separately in a fabric-lined pouch to avoid scratches
• Pearls should be the last thing you put on and the first thing you take off

Lab-Grown Diamond Care

Lab-grown diamonds are as durable and brilliant as mined diamonds — and with a little care, they’ll stay sparkling for a lifetime.

To keep them looking their best:

Clean regularly with warm water, mild dish soap, and a soft toothbrush

Avoid harsh chemicals and store separately to prevent scratches

Gently wipe after wearing to remove oils or residue

For a deeper clean, use a jewellery-safe ultrasonic cleaner or visit a professional.

How much is shipping?

We offer free standard shipping Australia-wide on all orders over $100. For orders under $100, a flat rate will apply at checkout. Express and international shipping options are also available - rates are shown during checkout. 

Orders under $100:

• $10 Standard Shipping (6–8 business days*).
• $15 Express Shipping (2–3 business days*)

Read our Shipping Policy

What is your returns policy?

We accept returns and exchanges within 14 days of receiving your order, as long as your jewellery is:

• Unworn and unused
• In its original condition and packaging
• Returned with all certificates and receipts

If your item meets these conditions, you’re welcome to request a return or exchange.

Read our Returns Policy

Our collection is made from three carefully selected materials to suit different lifestyles, looks, and budgets. Each one brings its own strengths — whether you’re after strength, softness, or a luxurious finish.

1. Stainless Steel with PVD & E-Coating

Why we use it:

• Exceptionally strong and resistant to tarnish
• PVD (Physical Vapour Deposition) coating is 10x more durable than standard gold plating
• E-coating adds another protective layer to enhance shine and longevity
• Hypoallergenic and budget-friendly

Best for: Everyday, low-maintenance jewellery you can wear 24/7 — whether at the gym, beach, or in the shower.

2. Sterling Silver with 1 Micron Gold Plating

Why we use it:

• A timeless fine jewellery metal: lightweight, hypoallergenic, and elegant
• 1 micron gold plating offers a thicker, more durable finish than most fashion jewellery
• The perfect balance of quality and affordability

Best for: Refined, stackable gold-look styles that you can wear every day.

3. Sterling Silver with 2.5 Micron Gold Plating (Gold Vermeil)

Why we use it:

• Reserved for our lab-grown diamond collection
• 2.5 micron plating is a luxury-grade finish that offers exceptional durability and a rich gold hue
• Paired exclusively with DEF colour, VS+ clarity lab-grown diamonds for unmatched brilliance

Best for: Heirloom-quality pieces designed to be treasured and worn for years to come.