Jewellery Care Tips
A little care goes a long way. Here’s how to keep your LAVANA jewellery looking beautiful.
Stainless Steel with PVD & E-Coating
- Low-maintenance and water-resistant
- Safe to wear in the shower, at the beach, or during workouts
- Rinse and dry after heavy wear (e.g. sweating or swimming)
- Wipe with a soft cloth to restore shine
Sterling Silver
- Naturally tarnishes over time — but wearing it often actually helps!
- Avoid water, chemicals, and sweat where possible
- Use a silver polishing cloth regularly to restore brightness
Gold Vermeil (2.5 Micron Plated Sterling Silver)
- Handle with care — remove before swimming, showering, or exercising
- Avoid contact with perfumes, lotions, or hairspray
- Store in a soft pouch to prevent scratching and wear
Brass
- Avoid prolonged moisture, perfume, and chemical exposure
- Gently wipe after wear and store in a dry, sealed pouch to minimise tarnish
Pearl Care
- Pearls are delicate and organic — treat them with care
- Wipe gently with a soft cloth after each wear
- Avoid sprays, lotions, and perfumes
- Store separately in a fabric-lined pouch to avoid scratches
- Pearls should be the last thing you put on and the first thing you take off
Lab-Grown Diamond Care
Lab-grown diamonds are as durable and brilliant as mined diamonds — and with a little care, they’ll stay sparkling for a lifetime.
To keep them looking their best:
Clean regularly with warm water, mild dish soap, and a soft toothbrush
Avoid harsh chemicals and store separately to prevent scratches
Gently wipe after wearing to remove oils or residue
For a deeper clean, use a jewellery-safe ultrasonic cleaner or visit a professional.
Shipping & Returns
How much is shipping?
We offer free standard shipping Australia-wide on all orders over $100. For orders under $100, a flat rate will apply at checkout. Express and international shipping options are also available - rates are shown during checkout.
Orders under $100:
- $10 Standard Shipping (6–8 business days*).
- $15 Express Shipping (2–3 business days*)
Read our Shipping Policy
What is your returns policy?
We accept returns and exchanges within 14 days of receiving your order, as long as your jewellery is:
- Unworn and unused
- In its original condition and packaging
- Returned with all certificates and receipts
If your item meets these conditions, you’re welcome to request a return or exchange.
Read our Returns Policy
Why We Use Three Core Materials
Our collection is made from three carefully selected materials to suit different lifestyles, looks, and budgets. Each one brings its own strengths — whether you’re after strength, softness, or a luxurious finish.
1. Stainless Steel with PVD & E-Coating
Why we use it:
- Exceptionally strong and resistant to tarnish
- PVD (Physical Vapour Deposition) coating is 10x more durable than standard gold plating
- E-coating adds another protective layer to enhance shine and longevity
- Hypoallergenic and budget-friendly
Best for: Everyday, low-maintenance jewellery you can wear 24/7 — whether at the gym, beach, or in the shower.
2. Sterling Silver with 1 Micron Gold Plating
Why we use it:
- A timeless fine jewellery metal: lightweight, hypoallergenic, and elegant
- 1 micron gold plating offers a thicker, more durable finish than most fashion jewellery
- The perfect balance of quality and affordability
Best for: Refined, stackable gold-look styles that you can wear every day.
3. Sterling Silver with 2.5 Micron Gold Plating (Gold Vermeil)
Why we use it:
- Reserved for our lab-grown diamond collection
- 2.5 micron plating is a luxury-grade finish that offers exceptional durability and a rich gold hue
- Paired exclusively with DEF colour, VS+ clarity lab-grown diamonds for unmatched brilliance
Best for: Heirloom-quality pieces designed to be treasured and worn for years to come.
Elevated Materials
Crafted from gold vermeil, lab grown diamonds and premium 18K gold-plated metals for lasting shine, strength and confidence.
Fine Jewellery Roots
Born from over two decades of fine jewellery craftsmanship, designed with heritage, styled for today.